Calm, capable care at home.
Flexible support for everyday life, and the experience to support complex needs when health changes. In July 2026, CIW rated us Excellent in every area they inspect.
Rated Excellent by CIW · DBS-checked carers · No areas for improvement identified
“No matter who comes, all have been excellent.”Person receiving care · CIW report, 2026
SERVICES
Support that fits real life
Simple packages when you want them. Complex care when you need it. We support people with everything from lunch calls and personal care to palliative and end of life care, with clear planning, consistent carers, and strong oversight.
Washing, dressing, continence care, mobility support and safe routines, always dignity first.
Prompting/assistance as agreed, monitoring wellbeing, hydration and nutrition support, and clear visit notes for families.
Experience supporting advanced and progressive conditions, palliative packages, double handed appointments where needed.
We can often support privately in the meantime, then adjust once funding is confirmed.
WHAT OUR SERVICE USERS SAY
Real words. Real reassurance.
Quotes recorded by the inspector in our July 2026 CIW report.
“Daily peace of mind.”
“Professional, punctual, kind and informative.”
“Lovely, caring staff… always helpful and very kind.”
“Enjoys the company and chats which is vitally important.”
— Feedback from people we support and their families, CIW Inspection Report (2026)
REGULATED BY CARE INSPECTORATE WALES
Care Inspectorate Wales inspected us on 2 July 2026 and rated us Excellent in all three areas. These are the inspector’s own words.
“Cwtch Care delivers consistently excellent outcomes for people, with those receiving care and their families providing extremely positive feedback.”
“Outcomes for people consistently exceed expectations, demonstrating a truly person-centred approach to wellbeing.”
“Records show calls are delivered on time and for the expected duration.”
“The service is exceptionally well led and managed, with strong, visible leadership promoting a positive culture and consistently high standards of care.”
— Care Inspectorate Wales, Inspection Report, 2 July 2026
PROCESS
How it works
A short chat to understand needs, timing, and urgency.
We visit at home to build a plan that’s practical and safe.
We arrange the schedule and begin with clear expectations.
CONTACT
Talk to us
Tell us what you need and when. We’ll be honest about availability and next steps.
We aim to respond to all requests within one business day.