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Supporting families in Cowbridge • Llantwit Major • St Athan • Nearby

Private home care, done properly.

Reliable, kind support. From quick lunch calls to personal care. Clear communication. Consistent carers. Calm professionalism.

Regulated by CIW Clear communication Consistency prioritised

We can often start care quickly, depending on availability and the package needed.

What you get

A simple, reassuring process.

Western Vale
Consistent carers
We prioritise continuity and clear handovers.
Clear communication
Families kept informed, without being overwhelmed.
Dignity-first care
Personal care delivered respectfully and professionally.
Waiting on Social Services funding?
We can support privately in the meantime, and adjust once funding is confirmed.

SERVICES

Support that fits real life

Simple packages. Flexible schedules. Clear expectations.

Lunch calls & daily check-ins

Meals, hydration prompts, wellbeing monitoring and routine support.

Personal care

Washing, dressing, continence support, dignified and respectful.

Companionship & routine support

Conversation, reassurance, light household support and gentle structure.

Peace-of-mind basics: DBS-checked carers Supervised & supported Clear visit notes Family-first communication

WHAT OUR SERVICE USERS SAY

Real words. Real reassurance.

A few quotes captured in the CIW Inspection Report (2024).

“I could not live at home without this service.”
Service user
“Always on time with visits, helpful and caring.”
Service user
“I feel cared for and safe in my own home.”
Service user

— Client feedback, CIW Inspection Report (2024)

REGULATED BY CARE INSPECTORATE WALES

We’re proud to be fully regulated and recently praised by CIW for our consistent, high-quality service:

CIW • 2024
“Care workers and managers go above and beyond to support people, doing the little things that make a big difference.”
“People receive exceptional support with their physical and mental health needs.”
“Care and support is delivered with extreme sensitivity, ensuring the person and their environment is safe.”
“The service is highly successful in understanding people’s health needs and supporting them with this.”

— CIW Inspector Summary, 2024

PROCESS

How it works

Step 1
Quick call

A short chat to understand needs, timing, and urgency.

Step 2
Free assessment

We visit at home to build a plan that’s practical and safe.

Step 3
Care starts

We arrange the schedule and begin with clear expectations.

CONTACT

Talk to us

Tell us what you need and when. We’ll be honest about availability and next steps.

Replace the phone/email above with your live details.

Request a call back

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